Online services and privacy protection

This online service is brought to you by the Finnish Competition and Consumer Authority. We aim to keep its contents up to date and rectify any inaccuracies without delay.

Tietoa sivustosta

  • We process personal data in accordance with the General Data Protection Regulation, the Finnish laws, regulations and guidelines by authorities, and good data processing practices.

    Our privacy protection level is high. Personal and identification data is collected for certain, legal and specified purposes, and it will not be processed in manners inconsistent with these purposes.

    We train our personnel regularly regarding principles related to the processing of data, and we monitor the use of data in an appropriate manner.

    Detailed information about the basis for the processing of personal data and the rights of the data subjects can be found in our privacy statement.

    Read more about cookies on this site.

  • This accessibility statement concerns Saantelyelin.fi website.

    State of the accessibility of online services

    The online services meet in part the requirements set out in the act on the provision the provision of digital services (306/2019). Non-compliance and exemptions to the requirements are listed below.

    Non-accessible content

    The content listed below cannot be accessed for the following reasons: Non-compliance with the act on the provision of digital services (306/2019).

    Seuraava sisältö ja/tai toiminnot eivät ole vielä vaatimusten mukaisia:

    Duplicate ID attributes

    There are several instances on the website where the same ID attribute is used for multiple elements. This violates WCAG 2.1, success criterion 4.1.1 (Parsing). Such errors may cause issues, for example, for screen readers and keyboard navigation.

    Focus on hidden content

    The website contains elements that are marked as hidden (aria-hidden=”true”) but are still focusable via the keyboard. This violates WCAG 2.1, 1.3.1 (Info and Relationships) and 2.4.3 (Focus Order).

    Missing alternative text

    Some images and charts lack an accessible name or alternative text, which violates WCAG 2.1, 1.1.1 (Non-text Content).

    Insufficient text equivalents for tables

    Some tables do not contain sufficient header cells or do not have clear associations between headers and data cells. This may make information difficult to understand when using assistive technologies and violates WCAG 2.1, 1.3.1.

    Incorrect heading hierarchy

    A logical structure of heading levels is not consistently followed on the website. For example, an H3 heading may appear without a preceding H2 heading, which makes the content harder to understand. This is contrary to WCAG 2.1, 1.3.1.

    Hyphenation hints in headings

    Hyphenation hints implemented in HTML (­) are used in some headings. These may interfere with screen reader output, causing words to break unnaturally or sound unclear. This particularly affects users with visual impairments and undermines the intent of WCAG 2.1, 1.3.1.

    Deficiencies in PDF attachments

    • Some PDF documents use charts without text alternatives. (WCAG 1.1.1)
    • Some PDF documents contain formatting issues that hinder screen reader accessibility (e.g., empty line breaks and headings not marked with proper heading levels). (WCAG 1.3.1)
    • Some PDF tables have structures that hinder screen reader use (e.g., tables used for layout, missing programmatic column headers, and similar information split across several different tables). (WCAG 1.3.1)
    • In some PDF documents, footnotes are not linked to the text, making them difficult to interpret with a screen reader. (WCAG 1.3.1)
    • Some PDF documents have contrast problems. (WCAG 1.4.3)
    • Some scanned PDF documents have undergone automatic text recognition, which may result in incorrect characters appearing in the content.

    The identified shortcomings are planned to be corrected during 2026–2027.

    About the preparation of this accessibility statement

    This statement was prepared on 23 December 2025.

    The statement is based on the FCCA’s own assessment of whether its website meets the requirements laid down in the act on the provision of digital services (laki digitaalisten palvelujen tarjoamisesta 306/2019). The self-assessment process has made use of validation tools and a screen reader. The statement will be updated and clarified as issues are resolved or new ones are identified.

    The statement was last revised on 29 December 2025.

    Feedback and contact information

    Have you noticed any shortcoming regarding accessibility?

    If you notice problems with accessibility on the website, first give feedback to the FCCA. Receiving an answer may take 14 days. If you are not satisfied with the response you have received or if you do not receive a response at all within two weeks, you can give feedback to the the supervisory authority.

    The FCCA Communications Department is responsible for the accessibility of FCCA’s online services, as well as for the processing of feedback. You can contact us by e-mail: viestinta(at)kkv.fi.

    Contact the supervisory authority

    Finnish Transport and Communications Agency Traficom
    Digital Accessibility Supervision Unit

    saavutettavuus@traficom.fi
    tel. +358 029 534 5000 (switchboard)

    webaccessibility.fi

  • We use Snoobi Analytics to analyse and monitor the use of our online services. Usage information is collected through cookies, but the information is not processed or saved in a format that allows us to monitor individual users. Tip-off form or contact form and the secure e-mail service do not use Snoobi Analytics.

    We use the information to determine what the users of the site want and how we can best provide them with the information they need.

    The following statistical information is collected on the use of the services:

    • total number of visitors
    • whether a visitor is visiting the page for the first time
    • which URL the visitor arrives from
    • the most used search words
    • the most popular pages
    • the most used browser versions
    • the most used devices

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